We appreciate your business, and thank you for using our on-line store!
Returns will be considered within 30 (thirty) days from the shipping date. All returns must have a Return Authorization Number (RAN) issued by TEXMAC Direct. Restocking fees of 20% of the item price will apply to all returns with the exception of warranty items. To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging.
The Following items may not be returned:
Please remember that in order to make a return, you must first obtain a Return Authorization Number (RAN) issued by the TEXMAC Direct.
Please contact our Parts Customer Support Team at 855-373-6929.
Send all returns to:
3001 Stafford Drive
Charlotte, NC 28208
Attention: TEXMAC Direct, RAN #__xxxx___________
Exchanged items will be shipped via ground.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.