Texmac Direct Support

We are available Monday through Friday, 9am-12noon, 1pm-5pm EST.

If you need assistance finding a part or accessory, our Customer Service is always happy to assist you. 

Call Toll Free: 855-373-6929

(Se habla espanol) – 704-393-6548

If you have a question about your order, please email parts@texmacusa.com.

Have suggestions or comments about the website? Send them to our Digital Marketing Manager, Timothy Jones at tjones@texmacusa.com.

If you would like to learn more about the Happy Embroidery Machines, call our Sales Representatives.

Call Toll Free: 877-335-5206

(The automated response will ask for your location before transferring to your Representative)

For repairs and assistance with your Happy Embroidery Machine, contact our Machine Support Team.

Call Toll Free: 866-838-2424

During business hours, feel free to stop by our offices! Open 9am-12noon, 1pm-5pm