Texmac Direct Support

We are available Monday through Friday, 9am-12noon, 1pm-5pm EST.

If you need assistance finding a part or accessory, our Customer Service is always happy to assist you. 

Call Toll Free: 855-373-6929

or email parts@texmacusa.com

If you would like to learn more about the HappyJapan Embroidery Machines, call our Sales Representatives.

Call Toll Free: 877-335-5206

(The automated response will ask for your location before transferring to your Representative)

For repairs and assistance with your Happy Embroidery Machine, contact our Machine Support Team.

Call Toll Free: 866-838-2424

or email techinfogroup@texmacusa.com

Our offices are open 9am-12noon, 1pm-5pm